Six apps, one hub.
ORION runs as a single member hub with six purpose-built apps. Same surface for customers and partners — the data scope changes based on your account type.
Process
Day-to-day ITSM intelligence over your HaloITSM or ServiceNow estate via the official MCP adapter.
Knowledge
T1 best practice, T2 vendor docs, and T3 your live data — embedded, coverage-mapped, and refreshable on demand.
Projects
ORION-native work contexts. Customers run one project. Partners run a project per client engagement.
Migrate
Bidirectional ServiceNow ↔ HaloITSM migration. Canonical field mapping, dry-run validation, per-record status.
Connect
ITSM adapter connections. Credentials stored as vault references — only the last 4 characters are ever shown.
Sessions
Read-only history of every AI session. Four-verb audit (explain · route · unlock · act) with human-confirmation gates.
AI lives in Claude Desktop or Cowork. ORION is the system of record.
There is no companion panel inside ORION. Live sessions happen in your existing Claude surface; ORION renders the audit log read-only so every explain, route, unlock, and act is accounted for.