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For ITSM Partners

Every client engagement,
one platform.

Manage every client engagement from one platform. Template library, cross-project migration dashboard, and per-client knowledge isolation — without replacing the systems your clients run.

Built for practices

Operate at scale, isolate by client

Multi-tenant by design

Every client lives in an isolated environment under one partner account. Switch context without switching tools.

  • One partner account
  • Per-client knowledge isolation
  • Role-scoped access

Cross-project dashboard

See every active migration across your book of business. Status, risk, and record-level progress in one view.

  • Portfolio-wide status
  • Record-level tracking
  • Dry-run validation

Shared template library

Codify your migration playbooks once. Canonical field mappings and runbooks reused across every engagement.

  • Canonical field mapping
  • Reusable runbooks
  • Best-practice guardrails
Partner journey

From first project to portfolio active.

A partner tenant starts with one client project and grows into a portfolio. The cross-project dashboard unlocks once two or more projects are active.

01Connect
02Onboarding
03First project
04Multi-project
05Portfolio active
Portfolio in steady state

One pane, every client engagement.

Cross-project dashboard

Status, risk, and record-level progress across every active migration in your book.

Per-client isolation

Every project is its own tenant scope — knowledge, sessions, and audit never cross client boundaries.

Shared templates

Canonical field mappings and runbooks codified once, reused across every engagement.

Bring your whole practice into one observatory

Connect your first client environment and scale to unlimited projects as your book grows.

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